Our Measures

We are currently closed for face-to-face clinic appointments in both Stewarton & Prestwick due to the guidelines enforced by the Government. Your health and the health of our team is paramount and therefore this action was necessary in the aim to stop the spread of COVID-19.

Symptoms & Self-Isolation

If you believe you have the symptoms of COVID-19 then it is paramount that you self-isolate for 7 days if you live alone or 14 days if you live with others counting this from the day the first person has been symptomatic. Likewise, if you have come into close contact with someone who has confirmed or suspected COVID-19 then please stay home. The symptoms you are watching for would be a viral/flu like illness with a new continuous cough and/or high temperature (fever). Social distancing is now being recommended for us all. Stay home and save lifes.

Current Practices

As this is an unsettling time for all we would like to reassure you that we will still be here for you to provide our services. We are offering Telehealth (video consultations) appointments which means you can speak to your practitioner and continue your rehabilitation over video call. To arrange an initial assessment or treatment session via video please click here and select Physioflexx Online to take your choice of available appointments. If you would prefer to phone then please call 01560 483200. We also have a direct link below to make this process as seamless as possible for you. Please note that the majority of private healthcare insurance is now accepting Telehealth. We will advise you on this at time of booking. If we do not feel you are suitable for Telehealth we will also provide reasons for this and the appointment will not go ahead. We will be offering a reduced fee for this service. The Chartered Society of Physiotherapy is very supportive of this approach at this current time and we still have a duty of care to provide to you.


Regarding our Physio-led Pilates and Yoga classes we are going to be using a video platform called Zoom. This will allow the class to be streamed to you in the comfort of your own home at a reduced price of £5 per class. If you currently attend in a block this would allow you to have 2 sessions of video to equate to one session from your block. For more clarification or to be enrolled on Zoom please contact us via our contact form or call 01560 483200.

Video Consultations

Due to the ongoing Coronavirus pandemic, Physioflexx are offering our patients secure online video consultations. Please click the button below to book an online consultation today with one of our Physiotherapists.

Book a video consultation


“Due to Covid 19 my routine physio appointment was changed to an online video appointment with Diane. Given that I usually have hands on massage and acupuncture I was a bit unsure about an online appointment  and how effective it would be. I was so wrong. It was a very effective session. I was shown, and had to try, various techniques I could do at home. These have proven to be very effective and I continue to do them as and when necessary. At one point both Diane and I were both lying on the floor, me with tins of beans in my hands doing exercises! I was very happy with the outcome of my session and my next appointment is already booked.” Aileen Kerr 21/4/2020

“The online consultations given by Physioflexx have been invaluable in my rehabilitation from injury.  Video messaging has provided an excellent means for the team to assess the injury and provide detailed feedback and recommendations on how to treat it.  During the current Covid19 pandemic I would highly recommend this service which would also be ideal for those wishing greater flexibility in consultations or are unable to travel to appointments.” Ross Pollock 23/4/2020