Covid Secure Measures

Coronavirus has impacted us all and with lockdowns placing demands on accessing healthcare appointments, we are delighted to inform you that our Ayrshire clinics within Stewarton and Prestwick remain open for both face-to-face and virtual appointments.

We are following strict guidelines provided by our Governing bodies; HCPC/CSP and Physiofirst. Prior to seeing us in clinic a short triage over the telephone will be necessary. This ensures it is suitable for you to attend an appointment and to fully explain the measures in place for your safety.

Keep safe, follow advice, wear a mask

Adaptations & Changes due to Coronavirus

As a Physiotherapy provider our adherence to infection control has always played a huge role in our operating procedures. Your safety is at the forefront of our service delivery. We will continue to ensure that our clinics remain clean for you. We have enhanced cleaning protocols due to Coronavirus.

Your Physiotherapist will be in Personal Protective Equipment (PPE) and you will be risk assessed on your arrival at the clinic. You will also be asked to wear a mask. Please wear your own mask. If you would prefer a disposable one to use whilst at our clinic we can provide this for a nominal fee. We are here to guide you through the changes and to make it a positive experience. Please do not hesitate to contact us with any questions you may have.


Our Physio-led Pilates and Yoga classes have now returned face-to-face. Please get in touch should you wish to join in person. The classes have been hugely successful over virtual platform and will be here to stay long-term. This will allow the class to be streamed to you in the comfort of your own home. For more details on cost for pay as you go and block bookings of classes please visit our Services page.


“Due to Covid 19 my routine physio appointment was changed to an online video appointment with Diane. Given that I usually have hands on massage and acupuncture I was a bit unsure about an online appointment  and how effective it would be. I was so wrong. It was a very effective session. I was shown, and had to try, various techniques I could do at home. These have proven to be very effective and I continue to do them as and when necessary. At one point both Diane and I were both lying on the floor, me with tins of beans in my hands doing exercises! I was very happy with the outcome of my session and my next appointment is already booked.” Aileen Kerr 21/4/2020

“The online consultations given by Physioflexx have been invaluable in my rehabilitation from injury.  Video messaging has provided an excellent means for the team to assess the injury and provide detailed feedback and recommendations on how to treat it.  During the current Covid19 pandemic I would highly recommend this service which would also be ideal for those wishing greater flexibility in consultations or are unable to travel to appointments.” Ross Pollock 23/4/2020